s101bd Privacy Policy — Your Data, Your Rights
At s101bd, we take the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold as a player on Bangladesh's trusted online casino and sports betting platform.
How s101bd Protects Your Privacy
End-to-End Encryption
All data transmitted between your device and the s101bd platform is protected by SSL/TLS encryption. This applies to account login, payment transactions via bKash, Nagad, Rocket, and Upay, and all personal data submissions during registration and KYC verification.
Secure Data Storage
Personal data collected by s101bd is stored on secured servers with access restricted to authorised personnel only. We apply industry-standard access controls, audit logging, and regular security assessments to ensure your data remains protected at all times.
No Data Selling
s101bd does not sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively for the purposes described in this Privacy Policy — operating your account, processing payments, and improving platform services.
Purpose Limitation
Every category of data we collect from s101bd players in Bangladesh is collected for a specific, documented purpose. We do not repurpose your data beyond those stated purposes without first obtaining your explicit consent or having a legitimate operational basis to do so.
Your Control
s101bd provides registered players with direct tools to access, update, and request deletion of their personal data. You may exercise your data rights at any time by contacting our support team at [email protected], and we will respond within 30 days of your request.
Minimal Retention
s101bd retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including legal and regulatory obligations. Once the retention period expires, data is securely deleted or anonymised in accordance with our data retention schedule.
Information We Collect
s101bd collects personal data in order to provide you with a safe, verified, and fully functional online casino and sports betting experience tailored to players in Bangladesh. The categories of personal data we collect are described below, along with the context in which each category is gathered.
Registration Data
When you create an s101bd account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, mobile phone number, and preferred payment method. This information is required to create and maintain your player account and to verify your identity as part of our Know Your Customer (KYC) obligations.
Identity Verification Data
To comply with our KYC verification requirements and to process withdrawals, s101bd may collect copies of government-issued identification documents including your National ID Card (NID), passport, or birth certificate. We may also collect a photograph or selfie submitted during identity verification. This data is used solely for the purpose of confirming your identity and preventing fraud or underage access.
Financial Transaction Data
s101bd records all financial transactions associated with your account, including deposits made via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, and all withdrawal requests and processed payments. Transaction records include amounts in BDT, timestamps, payment method identifiers, and transaction reference numbers. This data is required for payment processing, dispute resolution, and financial reporting.
Technical and Device Data
When you access the s101bd platform, our systems automatically collect certain technical data about your device and connection. This includes your IP address, device type and operating system, browser type and version, session timestamps, and referring URL. This data is used for security monitoring, fraud detection, and platform performance optimisation.
Gameplay and Betting Activity
s101bd maintains detailed records of your wagering activity on the platform, including all casino game sessions, sports bets placed on cricket BPL, T20, IPL, and Bangladesh Tigers fixtures, bet amounts in BDT, outcomes, and bonus usage. This data is required for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
Communications Data
If you contact s101bd's support team via email at [email protected] or through any other support channel, we retain a record of your communications including your enquiry content and our response. This is used to track support history and improve the quality of our customer service.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Full name, date of birth, phone number | Account creation, identity verification |
| KYC Documents | NID, passport, selfie | Age and identity verification, fraud prevention |
| Financial Data | bKash/Nagad transactions, deposit/withdrawal history | Payment processing, dispute resolution |
| Technical Data | IP address, browser, device type | Security, fraud detection, performance |
| Gameplay Data | Bet history, game sessions, bonus usage | Account management, responsible gaming |
| Communications | Support emails, chat transcripts | Customer service quality, dispute history |
How We Use Your Data
s101bd uses the personal data we collect for specific, documented purposes that are necessary to operate the platform and provide services to Bangladesh players. The legal basis and purpose for each category of data processing is described below.
Account Management and Platform Operation
Your registration data and account information is used to create, maintain, and manage your s101bd player account. This includes enabling you to log in, deposit and withdraw funds in BDT, access casino games and sports betting markets, and use the responsible gaming tools available in your account dashboard.
Identity Verification and Fraud Prevention
KYC verification data — including NID copies, selfies, and payment method ownership confirmations — is processed to verify your identity, confirm that you meet the 18+ age requirement, and prevent fraud, money laundering, and multi-accounting on the s101bd platform. This processing is necessary for the protection of our platform and all legitimate players.
Payment Processing
Financial transaction data is processed to execute your deposit and withdrawal requests through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), to reconcile your account balance, and to resolve any transaction disputes. All payment processing is conducted over encrypted connections.
Responsible Gaming Monitoring
s101bd analyses gameplay and betting activity data to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, s101bd may proactively reach out to the player to offer responsible gaming tools including deposit limits, cool-off periods, and self-exclusion options. This processing is carried out in the interest of player welfare.
Security and Legal Compliance
Technical and device data is processed for security monitoring, detection of unauthorised access attempts, and investigation of potential violations of s101bd's Terms & Conditions. s101bd also processes personal data where required to comply with applicable legal obligations, including responding to lawful requests from competent authorities.
Platform Improvement and Analytics
Aggregated and anonymised data derived from player activity may be used to analyse platform performance, improve the user experience, and make informed decisions about product development. This analysis does not use identifiable personal data and does not result in any decision that directly affects individual players.
Data Sharing & Disclosure
s101bd does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose. All third-party service providers who process personal data on our behalf are bound by confidentiality obligations and data processing agreements.
Payment Service Providers
To process your deposits and withdrawals, s101bd shares the minimum necessary financial data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Visa, or Mastercard. The data shared is limited to what is required to authenticate and complete the transaction. s101bd does not store full card numbers or mobile banking PINs on its servers.
Game Technology Providers
The casino games and sports betting markets on s101bd are powered by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data necessary to run the game client and verify game outcomes. They do not receive your full identity or financial data.
Identity Verification Services
s101bd may use third-party KYC and identity verification services to assist with processing and authenticating the identity documents you submit. These services are contractually bound to process your data only for the verification purpose and to delete verification data once the process is complete.
Legal and Regulatory Disclosure
s101bd may disclose personal data to competent authorities, law enforcement agencies, or financial intelligence units where required by law or in response to a lawful request. This includes disclosures related to the investigation of fraud, money laundering, match fixing, or other unlawful activity involving the s101bd platform.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of s101bd's business operations, player data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and of any material changes to data processing arrangements that result from it.
Data Security Measures
s101bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, s101bd maintains industry-standard protections that are regularly reviewed and updated.
Technical Security Controls
- SSL/TLS Encryption: All data in transit between your browser or device and s101bd servers is encrypted using SSL/TLS protocols. This protects your login credentials, payment details, and personal data from interception during transmission.
- Encrypted Data Storage: Sensitive personal data including identity documents and payment method identifiers is stored in encrypted form at rest. Encryption keys are managed separately from the encrypted data.
- Access Controls: Access to personal data within s101bd's systems is restricted on a need-to-know basis. Staff access rights are reviewed regularly and revoked immediately upon role change or termination.
- Intrusion Detection: s101bd employs automated intrusion detection and monitoring systems to identify and respond to suspicious activity on our servers and network infrastructure.
- Two-Factor Authentication: s101bd supports two-factor authentication (2FA) for player accounts to add an additional layer of security against unauthorised login attempts.
Organisational Security Measures
- All s101bd personnel with access to personal data receive regular data protection and security training.
- Third-party service providers who handle personal data on our behalf are subject to due diligence assessments and contractual data processing obligations before being granted access.
- s101bd maintains an internal data breach response procedure. In the event of a data breach that poses a risk to player rights, affected players will be notified promptly.
Player Responsibilities
The security of your s101bd account also depends on the precautions you take. You are responsible for keeping your account password confidential and for not sharing your login credentials with any other person. s101bd will never ask you to share your password via email or chat. If you suspect your account has been accessed without your authorisation, contact our support team immediately at .
Data Retention Periods
s101bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The retention periods applicable to each category of data we hold are set out below.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account plus 5 years after closure | Legal obligation, dispute resolution |
| KYC / Identity Documents | 5 years from last account activity | Fraud prevention, regulatory compliance |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| Gameplay and Betting History | 3 years from last activity | Dispute resolution, responsible gaming |
| Support Communications | 2 years from last interaction | Service quality, dispute history |
| Technical / Device Logs | 90 days | Security monitoring, fraud detection |
| Analytics Data (anonymised) | Up to 24 months | Platform improvement (non-identifiable) |
Post-Retention Deletion
Once a personal data retention period has expired, s101bd will either securely delete the data from its systems or anonymise it so that it can no longer be associated with any identifiable individual. Anonymised data may be retained for longer periods for aggregate analytical purposes without constituting personal data processing.
Self-Exclusion Records
Where a player has requested self-exclusion through s101bd's responsible gaming tools, a record of the self-exclusion request is retained for the full duration of the exclusion period and for 5 years thereafter. This is to prevent the inadvertent reactivation of a self-excluded account and to support responsible gaming compliance.
Your Privacy Rights
As an s101bd player, you have a number of rights in relation to the personal data we hold about you. s101bd is committed to facilitating the exercise of these rights promptly and transparently. To exercise any of the rights described below, contact our support team in writing at . We will acknowledge your request within 5 business days and respond within 30 calendar days.
Right of Access
Request a copy of all personal data s101bd holds about you, along with information about how it is being used and with whom it has been shared.
Right to Rectification
Request correction of any inaccurate or incomplete personal data s101bd holds about you, such as an incorrectly recorded name or phone number.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to s101bd's legal retention obligations.
Right to Restriction
Request that s101bd restricts processing of your personal data in certain circumstances, such as while a data accuracy dispute is under review.
Right to Portability
Request a machine-readable copy of the personal data you provided to s101bd directly, in a structured, commonly used format such as CSV or JSON.
Right to Object
Object to s101bd's processing of your personal data for analytics or platform improvement purposes where such processing is based on legitimate interests.
Policy Updates & Contact
Updates to This Privacy Policy
s101bd may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, payment integrations, or applicable legal requirements. The effective date displayed at the top of this page indicates when the current version was last revised. Where any update materially affects the way we process your personal data, we will notify registered players via the email address associated with their s101bd account before the change takes effect.
Continued use of the s101bd platform following notification of a material change to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the revised terms, you should discontinue use of the platform and may request account closure by contacting our support team.
Children's Privacy
s101bd strictly prohibits access by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on the s101bd platform, please notify us immediately at so we can take appropriate action without delay.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or the way s101bd handles your personal data, please contact our support team using the details below. We are available 24 hours a day, 7 days a week, and all privacy-related enquiries are handled in English by our dedicated support staff operating on Bangladesh Standard Time (UTC+6).
When submitting a privacy request, please include your registered account username or mobile number so we can locate your records promptly. Do not include your full password or PIN in any email communication — our staff will never ask for these details.
Your Privacy Is Protected at s101bd
Now that you understand how s101bd safeguards your personal data, explore our full range of casino games, live cricket betting, and slot titles — all built for Bangladeshi players.